What Does the Future Hold for Retailers with CCTV Systems?

June 28, 2023

Security and safety have become increasingly important for retailers in recent years. With the rise in thefts, assaults, and other incidents, retailers are in need of optimised video surveillance systems to swiftly and effectively address these issues.

What is a CCTV System?

A Closed-Circuit Television (CCTV) system is specifically designed to monitor and control public or private spaces. It can be deployed both indoors, such as in department stores or shops, and outdoors, covering parking lots and various entrances.


The CCTV system captures video footage, which is then recorded and stored in a Physical Security Information Management (PSIM) or supervision software. This software, such as Entelec's Sky-Walker Open Integration Platform, allows operators to view the live feed from different cameras in real-time, enhancing situational awareness and incident management.

A portrait hall with various portraits guarded with cctv video surveillance

Equipment and Technology Connected to CCTV Systems

Cameras

Cameras are the fundamental components of a video surveillance system. They act as the bridge between the software and the physical system, transmitting vital data to the operators. The CCTV system can accommodate various types of cameras, including both mobile and fixed cameras, offering flexibility in surveillance coverage.

Video Wall

A video wall is another essential element connected to a CCTV system. Installed within a control room, the video wall provides a centralised display to view the feeds from multiple cameras. Depending on the size and configuration of the video wall, operators can simultaneously monitor numerous areas or buildings, enabling comprehensive surveillance.

a video wall with various screens watching over the shopping mall

Innovative Technology Integrated into CCTV Systems

Image Analysis

Modern CCTV systems go beyond mere surveillance by incorporating advanced features like image analysis. Through video analysis, these systems can automatically process surveillance footage, extracting valuable data, and sending it to the PSIM/supervision software over a network.

But What Is Video Analysis?

Video analysis empowers retailers to detect suspicious movements in targeted areas and identify items within shopping baskets. This technology enables control room operators to analyse and anticipate incidents, optimising the safety and security of a given area.

Resolution of Incidents Linked to Video Analysis

Incidents detected through video analysis can be efficiently resolved using the log feature. When a suspicious movement is identified, the data and incident details can be directly transmitted to the PSIM/supervision software, triggering an automated incident resolution procedure. This procedure, known as the handheld, incorporates predefined actions, such as raising a doubt, allowing operators to decide whether to resolve the incident or initiate additional measures.

Hypervision: The Ideal Solution for Managing Your PSIM System

Hypervision is a comprehensive software package that streamlines the management of video surveillance systems and infrastructures. With Hypervision, retailers can connect all their video surveillance equipment and technologies onto a single, user-friendly platform. Operators can effortlessly carry out various actions with just a few clicks, such as real-time monitoring of specific areas, conducting doubt surveys, and detecting thefts or aggressions.


Are you curious about how Hypervision can revolutionise the management of video surveillance in your buildings? Request a free live demo today and experience its capabilities first-hand.

Free Live Demo

Stay ahead of the game and subscribe to our monthly newsletter! From sector news to expert insights, everything you need to know in the PSIM sector straight into your mailbox!

Subscribe Now!

A EMT, a police officer and a fire fighter, Sky-Walker
By Marketing Entelec December 10, 2025
Discover how Sky-Walker empowers first responders: police, EMTs, and firefighters with real-time data, smarter coordination and enhanced safety.
DJI 4 Mini Pro livestreaming with Sky-Walker 4
By Marketing Entelec November 25, 2025
Sky-Walker is currently exploring how drone video could be integrated into the platform, and we’ve entered a testing phase designed to better understand what’s technically possible.
Man using phone at bus stop, smiling. Bus and city street in background.
By Marketing Entelec November 18, 2025
Discover how Belgium’s public transport uses apps, real-time tracking, and data analytics for safer, smarter travel.
Nurse using ai in healtcare, surrounded by medical professionals; digital graphics overlay.
By Marketing Entelec November 13, 2025
Healthcare is changing fast... Technology now plays a bigger role in how doctors diagnose, treat, and support patients. Among all innovations, Artificial Intelligence stands out as one of the most promising. Everyone knows AI is shaping industries like finance and retail, but in healthcare, its impact reaches deeper. AI helps doctors make faster, more accurate decisions, reduces pressure on staff, and gives patients better outcomes. From analysing complex data to improving hospital efficiency, AI is becoming a trusted tool in daily medical practice.  The following sections show how AI supports smarter decisions, improves diagnostics, cuts paperwork, and helps hospitals deliver better care. AI strengthens care by supporting people and giving them the tools to act with speed and precision. Harvard even offers a dedicated program for healthcare professionals to learn more about implementing AI effectively in clinical settings. Read more about it here: https://learn.hms.harvard.edu/programs/ai-health-care-strategies-implementation
Security guard holding a radio walks through a store aisle with the
By Marketing Entelec November 4, 2025
Safeguard employees, customers, and revenue with Sky-Walker software, tackling payment fraud and retail safety challenges.
Conference room with oval white table and black chairs, wood floor, blinds on windows. Sky-Walker
By Marketing Entelec October 22, 2025
Discover how smart lighting and temperature control can save your office thousands. Learn how Sky-Walker optimizes energy use, reduces costs, and creates a more comfortable workplace.
Concert stage lit with blue lights; a large crowd with raised hands enjoys the show.
By Marketing Entelec October 14, 2025
Explore the 5 biggest security threats at events and see how Sky Walker’s real-time monitoring keeps visitors safe.
Long library hall with rows of books, tourists walking.
By Marketing Entelec October 7, 2025
Discover the five biggest security threats universities face and how Sky-Walker helps campuses stay safe, connected, and ready for any situation.
By Marketing Entelec October 1, 2025
CO is odorless, invisible, and impossible to feel. Discover how Sky-Walker smart monitoring helps detect risks early and protect lives
Show More