Healthcare

About the customer

In the heart of the Netherlands, a multi-location top-clinical hospital system operates across three main locations, each with a distinct focus on specialized healthcare. 

Together, these locations provide essential services ranging from basic care to highly specialized treatments in fields such as complex acute care, oncology, women’s and pediatric health, elder care, and infectious disease management. As a hub for medical research and a leading training center for aspiring doctors, this hospital network is committed to maintaining the highest standards of patient care and operational efficiency.

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The challenge

Given the volume and complexity of daily operations, the hospital system required an efficient solution to manage its multiple locations and services, which include:

1. Security and access control
2. Real-time monitoring
3. Process coordination
4. Rapid emergency response
5. Asset and time management

Required subsystems

To meet these requirements, the following systems were integrated into the Sky-Walker platform:

• Access Control: Security Center by Genetec & TrendBacnet by Trend
• CCTV: Security Center by Genetec
• Notifications: IQ Messenger
• IP-Matrix: CCTV Video wall solution by Entelec
• Alarm Handling: Alarm Communication Module by Entelec

The Sky-Walker solution

Recognizing these needs, the hospital has relied on Sky-Walker’s Open Integration Platform for over 15 years, using it to create a centralized, integrated control environment to support its security, access, notification, and asset management processes across all its sites.

Sky-Walker’s platform integrates a range of subsystems to streamline complex processes and facilitate efficient resource management:

1. Access control
2. CCTV management
3. Asset management
4. Time management
5. Notification for Resuscitation Processes
   

Healthcare Webinar

Enhancing Fire Safety with Sky-Walker: Live Demo and Q&A

Results & impact

By adopting Sky-Walker’s Open Integration Platform, the hospital has positioned itself at the forefront of operational innovation in healthcare. 

Through comprehensive integration of security, notification, and asset management processes, the hospital not only meets the demands of daily operations but excels in delivering high-quality patient care and service. Sky-Walker has thus become an indispensable tool, ensuring that hospital processes are structured, coordinated, and always available when they matter most.

Interested in a Proof of Concept for your hospital? Let us show you how Sky-Walker can meet your needs.