Services

Our Services

We provide a wide range of professional services to meet your needs in PSIM. We promise to provide every service with a smile, and to your highest level of satisfaction.

The customer, a priority at Entelec

At Entelec, we are very attentive to the requests of our customers, and we strive to be able to respond as quickly as possible by offering them personalized services according to their project. To do so, we offer the following services.

Development

Our HQ-based, in-house team of highly skilled software engineers specializes in research and development. 


The R&D team enables us to innovate, integrate, interact and improve existing and future infrastructure technologies via our open integration platform Sky-Walker.

Engineering

Our highly skilled project and software engineers provide a complete solution for your needs. The two main goals are:

  • Optimization of the Graphical User Interface
  • Optimization of the functionality

Support

Get the most out of your product investment. The program facilitates fast response times for business-critical issues, including 24/7 support coverage and update licenses. 


You can also choose a preventive maintenance program, which allows our project engineers to regularly check all systems, update the software environment, outdated driver modules, and much more.

Maintenance

You can also choose a preventive maintenance program, which allows our project engineers to regularly check all systems, update the software environment and outdated driver modules, and much more.

Training

Entelec’s in-depth training programs include extensive hands-on time with the Sky-Walker Integration Platform. They are designed to give attendees the necessary knowledge to manage, configure and operate the product.


The complete Sky-Walker Technical Product Training catalogue consists of three different certifications.

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